Van Phuc Loc Law Firm has more than 10 years of experience in debt collection for businesses and individuals.

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The law does not have separate regulations on the order of debt collection but is still the same as the usual types of paintings as prescribed in the civil code, commercial business law, etc. In general, the provisions of the law still have many obstacles and inadequacies, making it very difficult for creditors to collect debts. Many times when the debt is lost, the creditor becomes entangled in jail. Below, VPL offers a debt recovery process that combines negotiation and the use of legal tools to collect debts legally, quickly and effectively.

Stage 1: Classification of debtors

Enterprises should classify debtors into two groups: Important debtors and debtors that can terminate cooperation. The classification of debtors is an important step for enterprises to effectively manage debts. At the same time, it helps enterprises determine the importance of each debtor, thereby offering appropriate handling measures.

For important debtors, enterprises need to keep a good relationship, and at the same time find out the reasons why debtors are late in paying debts. From there, enterprises can offer appropriate solutions to support debtors to pay debts on time.

For the group of debtors who can terminate cooperation, enterprises need to be tougher in debt collection.

Stage 2: Selection of debt collectors

First, enterprises should choose someone who is directly interacting with the debtor before collecting debts. This person has the advantage of understanding the debt and understanding the debtor. From there, they can choose the right approach to persuade the debtor to repay the debt.

For customers who are not willing to pay debts, enterprises transfer debt documents to specialized debt collection departments or hire law firms. The law has prohibited rental debt collection services, so enterprises do not use the services of rental debt collection companies of a gangster nature to avoid legal risks.

Stage 3: Negotiations

To save time and costs, businesses should do well in the negotiation stage to settle the debt. Here are the steps businesses need to take in the negotiation and negotiation stage.

  1. Negotiation preparation: Research and evaluate documents, find out the debtor’s situation in terms of financial situation, business activities, assets. Set negotiation goals: Enterprises need to clearly define the objectives of the negotiation, such as recovery of the entire debt, recovery of part of the debt, interest, fines for violations …
  2. Contact the debtor: Make phone calls, send texts, emails to make an appointment directly with the debtor. Create sympathy with the debtor: Negotiators need to show a professional attitude and goodwill to create sympathy with the debtor.
  3. Visitation: Gentle reminder and sympathy for debtors’ delays. Businesses can extend specific payment periods.
  4. Reminder: The enterprise requires the debtor to cooperate to settle the debt by negotiation method. However, enterprises should still show goodwill and trust that the debtor will fulfill payment obligations.
  5. Negotiation: Enterprises need to use negotiation skills to persuade the debtor to repay the debt.
  6. Agreement signing stage: If the negotiation is successful, the enterprise and the debtor will sign an agreement on the debt. This agreement needs to be in writing and contain all necessary contents.

Stage 4: Dispute Resolution

If the parties fail to reach the negotiated results, the creditor may apply dispute settlement measures, such as mediation centers, arbitration centers, initiating lawsuits in court according to the previous agreement of the parties.

Stage 5: Execution Request

The creditor submits a dossier requesting the civil judgment enforcement agency to enforce the arbitral award, decision or court judgment to recover the debt.



The debt recovery service fee is calculated based on many factors: where the debtor is, whether the debt is clear, whether there are legal documents, the attitude of the debtor, the financial ability of the debtor. Below VPL offers the most general report for customers’ reference. Note that VPL will quote accurate prices for each customer’s specific profile. The debt recovery service fee consists of 2 items: (1) lawyer’s remuneration is a fixed fee payable by customers; (2) Rewards for successful debt collection.


Giai đoạn công việc

Job Description

Thù lao

Giai đoạn đàm phán

VPL represents the debtor, conducting negotiations on the payment of the debt. In case the debtor does not cooperate in negotiating, the lawyer shall issue a written reminder of the debt.

Từ 10 triệu đồng

Giai đoạn xét xử sơ thầm

VPL receives an authorized representative to participate in the settlement on behalf of the client during the first-instance proceedin

Từ 20 triệu đồng

Giai đoạn xét xử phúc thẩm (nếu có)

If one of the parties appeals the first instance judgment, VPL represents the client in the appellate proceedings.

Từ 10 triệu đồng

Giai đoạn thi hành án

VPL receives an authorized representative on behalf of the client to request the civil judgment enforcement agency to carry out the execution of the decision or judgment.

Từ 20 triệu đồng


Rewards for successful debt collection are calculated as a percentage of the debt paid by the debtor to the client. Customers only pay VPL upon receipt of payment from the debtor.

  • Debt from 200 million dongs or more: Successful bonus is 15% of the amount recovered.

  • Debt from one billion dongs or more: Successful bonus is 8%-14% of the amount recovered.

  • Debt from three billion dongs or more: Successful bonus is 3%-7% of the amount recovered.



Debt collection service provided by VPL


  • A phone call and email from the VPL Legal Department.
  • A Non-disclosure agreement for your information provided.
  • An appointment with VPL lawyers.
  • The right solutions for your business
Or Contact Via Hotline 0247 650 7999